| Smart Care |
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Healthcare is changing rapidly, driven in part by the growing costs and demands of caring for chronic, high-cost populations. In response, many health plans are developing care management programs that must enhance communications and increase collaboration with members.
SmartCare management solutions help increase the reach, impact and efficiency of your organization's care management programs while reducing interaction costs.
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Our solutions include SmartClinic, SmartPharma, SmartDoctor, SmartLab, SmartFacilities, SmartRoaster which is an one stop solution for medium and large scale Hospital management system. Our system integrators have made it a reality by integrating the medical equipments into the Smart Care product thus envisaging the possibility of integrated solution for the hospitals. All in one roof is achieved by such integration of different hardwares and their existing software. Hence our application is capable of adapting to different platforms and different database formats.
Our GPS integrated solutions which take care of mobile assets like the Ambulance gives an impetus to efficient management of resources. Online tracking of vehicle and monitoring of effective usage of the same is accomplished through GPS interface. User interface through CRM which can give instant location of the vehicle at any instant is an additional feather to the cap.
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| Features of Smart HMS |
Smart HMS is an efficient, integrated Hospital Management System that serves general and multi-specialty hospitals. It provides applications to automate a variety of Healthcare facilities, customizable features to meet the unique needs of your organization by robust reporting and excellent features that provide a high return on investment.
Savings – Substantial savings in manpower, time and costs through improved productivity
Effectiveness – Increased administrative & operational effectiveness and improved communications between the peripheral labs with the central lab
Simplification – Improved and simplified work / process flow through automation
Quality – Reduced errors and duplication of work
Simplification – Improved and simplified work / process flow through automation
Centralization – Consolidation of information into a single point
Optimization – Empowers better use of existing resources (people, time and money) at the Organization
MIS – Comprehensive reporting on various customizable parameters
Competitive Advantage – Improved customer satisfaction and market position
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| Smart HMS |
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| Looking at the current scenario, the ultimate objective of any healthcare system will be to
deliver information: |
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Anywhere |
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Anyplace |
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Anytime |
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| This information can be categorized in the following way: |
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Structured coded data |
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Image data |
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Graphic data |
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Audio data |
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Video data. |
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Any IT solution should offer to link up various players in the industry and within the
Healthcare system and the data are generated by the system at various locations like: |
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Front office |
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Back office |
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Patient bedside |
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Ward |
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Laboratory |
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Doctors consultation room |
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Operation Theatre |
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Help Desk / Registration |
Patient Registration and allocation of Patient Identification Number |
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Patient Demographic Details |
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Insurance Sponsor Details and default sponsor |
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Registration Card |
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Patient Visit Slip |
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Patient Search facility |
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Sponsor Verification and authentication |
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Appointment Scheduling |
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Out Patient |
Doctor's Duty Roaster |
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Appointment Scheduling and Visit Slip generation |
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Doctor's Daily appointment List |
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Electronic Medical Record |
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Physician Order Entry |
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Drug Prescription |
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Patient admission request to ward |
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In Patient |
Wards, rooms and beds Configuration |
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Patient Admission request |
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Bed Occupation Matrix |
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Admission and Bed Allocation |
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Medical Observation and Nursing notes |
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Electronic Patient Record |
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Drug prescription |
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Discharge Summary and details |
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Patient Billing |
Insurance Sponsor Details |
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Sponsor Invoicing |
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Patient Billing and collection |
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Inventory Modules - Pharmacy |
Purchase Orders |
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PO Cancellation |
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Goods Receipt Notes |
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Purchase return |
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Drug/supplies issue to Outpatients and wards |
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Drug Return from Outpatients and wards |
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Drug expiry management |
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Stock issue of internal consumption |
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Stock adjustment and Stock availability reports |
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Stock reorder reports |
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Pharmacy billing to patients |
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Employee Management |
Employee Personal details |
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Leave and attendance management |
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Loans and advances management |
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Employee promotion, transfer and resignation |
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Reports |
Daily Collection Report |
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User Wise Payment Collection |
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Admitted Patient Report |
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Discharged Patient Report |
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Daily Sales Report (Pharmacy) |
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Daily Stock Report |
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| Customer Relationship Management |
An area that is quite often neglected by hospitals is relationship based marketing. With the advent of email, SMS tools and technology oriented CRM solutions integrated with hospital management systems, it is now possible for hospitals to be in touch with existing and new potential customers in the region through personal communications. |
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Collection of information from target customers |
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Devise billing schemes for patients at the bottom of the pyramid |
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Communicating various services being offered by the hospital |
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Building knowledgebase on customer and members of the family |
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Customer spending patterns for healthcare |
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Loyalty programme depending on the customer wallet size |
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Special offers to existing customers and family members |
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Express registration and priority consultation |
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Personalisation when customer arrives at the front desk |
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Personal messages for child immunisation |
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Specialised medical check-up plans |
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Refer a friend of relative scheme |
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Analyse and improve on room revenue |
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Higher patient satisfaction |
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Customer satisfaction survey and treatment customisation |
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| We provide consulting and bespoke web development services for hospitals in the areas of customer loyalty programmes and marketing effectiveness. |
